Privacy Policy

Thank you for choosing St. Louis Bath and Renovation for your renovation and handyman needs. At St. Louis Bath and Renovation, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or interact with our website.

Information We Collect:

Personal Information:

When you use our services, we may collect personal information such as your name, address, phone number, email address, and payment details.Usage Information: We may collect information about how you interact with our website and services, including your IP address, browser type, operating system, and browsing behavior.

How We Use Your Information:

Providing Services:

We use your personal information to provide the renovation and handyman services you request, including scheduling appointments, communicating with you, and processing payments.Improving Our Services: We may use your information to analyze trends, monitor the effectiveness of our marketing efforts, and enhance the quality of our services.Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

Information Sharing:

Service Providers:

We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors or IT service providers.Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government inquiry.

Business Transfers:

If St. Louis Bath and Renovation is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices:

You have the right to review, update, or delete your personal information at any time. You can contact us using the information provided below to make these requests.

Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Cookies and Tracking Technologies

St. Louis Bath and Renovation LLC may use cookies, pixels, analytics tools, tags, and similar tracking technologies on our website to help operate the site, improve user experience, understand visitor behavior, measure advertising performance, and improve our marketing and services.

These technologies may collect information such as your IP address, browser type, device type, operating system, pages visited, time spent on the website, referring website, interactions with website forms or buttons, and general location information based on your IP address.

We may use cookies and tracking technologies for purposes including:

Website functionality and performance
Analytics and website improvement
Advertising and remarketing
Measuring the effectiveness of marketing campaigns
Understanding how visitors interact with our website
Improving our services and user experience

We may work with third-party service providers, such as analytics platforms, advertising networks, CRM providers, and website technology providers, that use cookies or similar technologies to help us understand website activity, deliver relevant advertising, measure campaign performance, or manage customer communications.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features, functionality, or performance of the website.

By using our website, you acknowledge that cookies and similar tracking technologies may be used as described in this Privacy Policy.

SMS Communications

St. Louis Bath and Renovation LLC may send SMS messages to customers and prospective customers who have opted in to receive text messages from us. These SMS messages are related to the customer’s inquiry or service relationship with St. Louis Bath and Renovation LLC and may include appointment reminders, quote follow-ups, scheduling communications, service updates, and customer support.

SMS messages from St. Louis Bath and Renovation LLC are intended for non-marketing communications related to your inquiry, appointment, project, or customer service needs.

You can cancel the SMS service at any time by replying STOP to any text message from us. After you send STOP, we may send one final SMS message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

If you need assistance with SMS messages, reply HELP to any text message from us or contact us directly at rob@stlbr.com.

Message frequency may vary based on your interaction with us. Message and data rates may apply. For questions about your text or data plan, please contact your wireless provider.

Mobile carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchasing any goods or services from St. Louis Bath and Renovation LLC.

SMS Opt-In

When you provide your phone number and check the optional SMS consent checkbox on our contact form, you are opting in to receive SMS messages from St. Louis Bath and Renovation LLC related to your inquiry, including appointment reminders, quote follow-ups, scheduling communications, service updates, and customer support.

The SMS consent checkbox is optional and is not required to submit the form. By checking the box, you confirm that you agree to receive SMS messages from St. Louis Bath and Renovation LLC. Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

Email Marketing Communications

St. Louis Bath and Renovation LLC may send marketing emails to individuals who provide their email address, request information, submit a form, or otherwise choose to receive communications from us. These emails may include company updates, service information, project inspiration, promotional offers, special announcements, and other marketing communications related to our bath and renovation services.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Opting out of marketing emails does not automatically opt you out of non-marketing SMS messages that you separately agreed to receive. You may opt out of SMS messages at any time by replying STOP.

SMS Data Usage and Privacy

We respect your privacy and take steps to protect the information you provide to us. SMS-related information, including your phone number, SMS consent status, and SMS interactions, may be stored securely and accessed only by authorized personnel or service providers who help us deliver and manage communications.

We do not sell, rent, share, or disclose SMS consent or phone numbers collected for SMS communications to third parties or affiliates for their own marketing or promotional purposes.

SMS-related information may be shared with service providers only as necessary to deliver text messages, manage communications, maintain records of consent, or support our business operations. These service providers are required to handle information responsibly and use it only for the services they provide to St. Louis Bath and Renovation LLC.

For additional information about how we collect, use, and protect personal information, please review the rest of this Privacy Policy.

Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Rob@stlbr.com | (314) 477-6476.

By using our services or interacting with our website, you consent to the collection and use of your information as described in this